FAQs

Do we deliver?

Yes we do, deliveries are done Tuesdays and Thursdays in JHB and Ekurhuleni, Wednesdays and Fridays in PTA. We deliver in select other cities and their outlying areas.  MOQ - R300.

Free State - Bloemfontein, Harrismith and Welkom

Limpopo - Polokwane

Kwazulu Natal - Durban, Pietermaritzburg, Port Shepstone, Richards Bay, New Castle

Mpumalanga - Nelspruit, Emalahleni,

North West - Rustenburg and Klerksdorp

 

How much is delivery?

Orders under R500 are charged R100 for delivery. Orders over R500 are delivered free of charge in Gauteng!! Orders to other cities are charged a fixed R100 delivery fee necessitated by the use of special packaging to keep your product frozen.

How long does delivery take?

Delivery can take between 1-3 working days depending on order volumes and stock availability.

Do you deliver to private customers?

Yes we do.

Will my frozen order stay frozen?

We deliver using a refrigerated freezer truck. Your order will arrive frozen. Orders are packed in double wall sealed boxes, so if they are not placed in the freezer immediately, it should be fine to be kept at the office and placed in the freezer when you arrive home.

Can I collect?

Yes you may. Please place your order and notify us of the time you would like to collect so that we can prepare your order for collection.

Is SoSmoothies available to purchase at my local supermarket?

Yes SoSmoothies is currently available to purchase at a growing list of selected Spar, Food Lovers Markets and privately owned supermarkets.

What is IQF?

Individually Quick Frozen, IQF foods are notable for the fact that each individual piece of food is frozen separately from all the others. For example, a bag of IQF Blueberries doesn't simply contain a solid block of frozen blueberries; rather, each of the individually frozen blueberries is loose inside the bag, making them much easier to work with.